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State-accredited short courses

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Developing your career in the public sector

There are seven new state-accredited short courses available to public sector workers.

  1. 22547VIC - Course in Public Sector Administration
  2. 22548VIC - Course in Public Sector Investigations
  3. 22549VIC - Course in Public Sector Management
  4. 22550VIC - Course in Public Sector Policy and Project Work
  5. 22551VIC - Course in Public Sector Procurement
  6. 22552VIC - Course in Public Sector Regulatory Compliance
  7. 22553VIC - Course in Public Sector Service Delivery

The courses have been developed by CPSU and VPSC to build capability and capacity in industry-recognised priority roles across the public sector, regardless of government department or public entity domain, to ensure an effective and efficient public sector.

These courses group one enterprise unit of competency (about working effectively in a mobile and flexible public sector) with specific units of competency from the PSP Public Sector Training Package to build industry-identified niche skills required by public sector workers now and for the future.

Each course:

The target group for these courses is public sector workers without relevant qualifications or the skills and knowledge required to work across a range of government areas or to move into different areas of government.

The public sector includes:

These public sector courses are not aimed at public sector executive staff.

Course Overview

The 22547VIC Course in Public Sector Administration is concerned with the implementation of public policy and by extension the projects and programs that reflect public sector legislation and values. Implementation is at the core of public sector work.

To achieve a statement of attainment for 22547VIC Course in Public Sector Administration, learners will be expected to demonstrate that they can:

  • work effectively in the public sector
  • uphold the values and principles of public service
  • deliver and monitor service to clients
  • value diversity
  • apply government processes
  • encourage compliance with legislation in the public sector
  • support policy implementation

22547VIC Course in Public Sector Administration has seven core units.

Unit of competency Nominal hours
PSPETH001 Uphold the values and principles of public service 30
PSPGEN023 Deliver and monitor service to clients 30
PSPGEN029 Value diversity 30
PSPGEN043 Apply government processes 30
PSPLEG002 Encourage compliance with legislation in the public sector 30
PSPPCY004 Support policy implementation 30
VU22924 Work effectively in the public sector 20
200

Course dates

4 October 2021 to 28 March 2022 Mondays Box Hill Institute
5 October 2021 to 28 March 2022 Tuesdays Box Hill Institute
16 February 2022 to 29 June 2022 Wednesdays Box Hill Institute
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The 22548VIC Course in Public Sector Investigations includes the three phases of an investigation: planning and initiating, conducting, finalising. Building skills in public sector investigations underpins public trust in the public sector system.

To achieve a statement of attainment for 22548VIC Course in Public Sector Investigations, learners will be expected to demonstrate that they can:

  • work effectively in the public sector
  • plan and initiate an investigation
  • conduct an investigation
  • finalise an investigation

22548VIC Course in Public Sector Investigations has four core units.

Unit of competency Nominal hours
PSPINV001 Plan and initiate an investigation 50
PSPINV002 Conduct an investigation 40
PSPINV003 Finalise an investigation 30
VU22924 Work effectively in the public sector 20
140

Course dates (dates may be subject to change)

4 October 2021 to 7 February 2022 Monday Box Hill Institute
22 October 2021 to 18 February 2022 Friday Box Hill Institute
24 January 2022 to 11 April 2022 Mondays Box Hill Institute
25 January 2022 to 12 April 2022 Tuesdays Melbourne Polytechnic
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The 22549VIC Course in Public Sector Management assists public sector managers, who operate in an increasingly complex and changing environment, to guide and lead the public sector workforce into the future. The focus of this short course is on developing individual workers’ capacities and workplace relationships, leading work unit plans, and promoting continuous improvement.

To achieve a statement of attainment for 22549VIC Course in Public Sector Management, learners will be expected to demonstrate that they can:

  • work effectively in the public sector
  • lead effective workplace relationships
  • develop teams and individuals
  • develop and implement work unit plans

22549VIC Course in Public Sector Management has four core units.

Unit of competency Nominal hours
BSBLDR402 Lead effective workplace relationships 50
BSBLED401 Develop teams and individuals 40
PSPGEN025 Develop and implement work unit plans 30
VU22924 Work effectively in the public sector 20
140

Course dates

1 October 2021 to 17 December 2021 Fridays Melbourne Polytechnic
27 January 2022 to 14 April 2022 Thursdays Melbourne Polytechnic
27 January 2022 to 14 April 2022 Thursdays Box Hill Institute
1 February 2022 to 12 April 2022 Tuesdays Box Hill Institute
14 February 2022 to 23 May 2022 Mondays Box Hill Institute
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The 22550VIC Course in Public Sector Policy and Project Work is aimed at people new to a policy role, including those who do not have substantial on-the-job policy experience and those with operational or technical experience but no formal policy experience. This short course builds policy development and implementation skills as well as the skills for project work, which stems from policy.

To achieve a statement of attainment for 22550VIC Course in Public Sector Policy and Project Work, learners will be expected to demonstrate that they can:

  • work effectively in the public sector
  • undertake project work
  • gather and analyse information
  • assist with specialist policy development
  • support policy implementation.

22550VIC Course in Public Sector Policy and Project Work has five core units.

Unit of competency Nominal hours
BSBPMG522 Undertake project work 60
PSPGEN027 Gather and analyse information 30
PSPPCY002 Assist with specialist policy development 50
PSPPCY004 Support policy implementation 30
VU22924 Work effectively in the public sector 20
190

Course dates

5 October 2021 to 5 April 2022 Tuesdays Box Hill Institute
6 October 2021 to 6 April 2022 Wednesdays Box Hill Institute
7 October 2021 to 7 April 2022 Thursdays Melbourne Polytechnic
8 October 2021 to 11 March 2022 Fridays Melbourne Polytechnic
31 January 2022 to 13 June 2022 Mondays Melbourne Polytechnic
1 February 2022 to 14 June 20222 Tuesdays Melbourne Polytechnic
10 February 2022 to 23 June 2022 Thursdays Box Hill Institute
11 February 2022 to 24 June 2022 Fridays Box Hill Institute
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The 22551VIC Course in Public Sector Procurement will equip learners with the basics for implementing public sector policy for buying goods and services and developing contracts, ensuring value for money. The focus of this short course will be on checking that policies and regulations are followed, assisting with approach to market, guiding the procurement process and providing advice to others.

To achieve a statement of attainment for 22551VIC Course in Public Sector Procurement, learners will be expected to demonstrate that they can:

  • work effectively in the public sector
  • procure goods and services
  • plan procurement
  • select providers and develop contracts

22551VIC Course in Public Sector Procurement has four core units.

Unit of competency Nominal hours
PSPPCM003 Procure goods and services 60
PSPPCM004 Plan procurement 40
PSPPCM006 Select providers and develop contracts 30
VU22924 Work effectively in the public sector 20
150

Course dates

24 January 2022 to 11 April 2022 Mondays Melbourne Polytechnic
25 January 2022 to 12 April 2022 Tuesdays Melbourne Polytechnic
Apply

The 22552VIC Course in Public Sector Regulatory Compliance will build skills in compliance auditing in a public sector regulatory environment and the interpersonal skills required to work effectively in this role.

To achieve a statement of attainment for 22552VIC Course in Public Sector Regulatory Compliance, learners will be expected to demonstrate that they can:

  • work effectively in the public sector
  • deal with conflict
  • encourage compliance with legislation in the public sector
  • undertake compliance audits

22552VIC Course in Public Sector Regulatory Compliance has four core units.

Unit of competency Nominal hours
PSPGEN032 Deal with conflict 30
PSPLEG002 Encourage compliance with legislation in the public sector 30
PSPREG017 Undertake compliance audits 50
VU22924 Work effectively in the public sector 20
130

Course dates

31 January 2022 to 4 April 2022 Mondays Box Hill Institute
2 February 2022 to 6 April 2022 Wednesdays Box Hill Institute
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The 22553VIC Course in Public Sector Service Delivery is about communicating with service users to provide optimum public sector services. In this short course the focus will be on interacting with clients receiving public sector services, addressing client service needs and developing respectful relationships with clients.

To achieve a statement of attainment for 22553VIC Course in Public Sector Service Delivery, learners will be expected to demonstrate that they can:

  • work effectively in the public sector
  • contribute to health and safety of self and others
  • deliver and monitor service to clients
  • deal with conflict
  • conduct government service delivery interviews

22553VIC Course in Public Sector Service Delivery has five core units.

Unit of competency Nominal hours
BSBWHS201 Contribute to health and safety of self and others 20
PSPGEN023 Deliver and monitor service to clients 30
PSPGEN032 Deal with conflict 30
PSPGSD003 Conduct government service delivery interviews 30
VU22924 Work effectively in the public sector 20
130

Course dates

6 October 2021 to 15 December 2021 Wednesdays Box Hill Institute
3 February 2022 to 7 April 2022 Wednesdays Melbourne Polytechnic
4 February 2022 to 8 April 2022 Fridays Box Hill Institute
Apply
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