This page provides advice on how to lodge a WorkCover claim in accordance with the provisions of the Workplace Injury Rehabilitation and Compensation Act 2013.

By post

A worker can post a WorkCover Claim for Compensation form to the employer. The date the employer is deemed to have first received a WorkCover Claim for Compensation form is 2 days after the day on which it was posted addressed to the person in charge or the person duly authorised to represent the employer.

By hand delivery

If personally delivering the WorkCover Claim for Compensation form to the employer, it is important that the form be delivered to a person in charge or is duly authorised to represent the employer. The WorkCover Claim for Compensation form is deemed to have been received by the employer when the claim is first received by the person in charge or the person duly authorised to represent the employer.

By facsimile

If a worker transmits a WorkCover Claim for Compensation form by facsimile addressed to the person in charge or the person duly authorised to represent the employer, it must be reasonable to expect that the claim would be readily accessible so as to be useable for subsequent reference.
By mail

The employer must consent to the WorkCover Claim for Compensation form being lodged by means of an email. If a worker transmits a claim by email addressed to the person in charge or the person duly authorised to represent the employer it must be reasonable to expect that the claim would be readily accessible so as to be useable for subsequent reference. A claim lodged by email is deemed to have been received by the employer on the day it was received in the addressee's email inbox or if outside the normal business hours, the next working day.

Employer obligations

An employer has an obligation to forward a WorkCover Claim for Compensation form within 10 days to the authorised agent. An employer can send the WorkCover Claim for Compensation form by post, by facsimile or by any method of electronic transaction including by email.